Canaan Utilities Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction. Refunds paid by check, or cash will be refunded in the orginal form of payment.
Pay via this website
Simply click on the "Pay Your Bill Now" button located above or at the bottom of this page and follow the steps! It's easy and there is no fee! You will need to know your water account number so have your bill statement handy. With Invoice Cloud, you can now register your account as well and sign up for paperless billing, email and text reminders and automatic payment of your bill.
Pay by calling our automated pay by phone line 1-888-612-3294
You can now pay your bill anytime of the day or night using your debit or credit card or check-by-phone. There is no fee. You will need to know your water account number to begin.
Pay at Friendship State Bank
You may pay your bill at any branch of The Friendship State Bank. The closest branch offices are located in Madison, Versailles, Friendship and Vevay.
Automated Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
Payment Drop-Off Location
You may pay your bill in person at our office address. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. There is a drop box located beside the office door for after-hours payments.
